Find answers to the most commonly asked questions about our care services. Whether you're curious about our offerings, how to schedule an assessment, or what to expect from our personal care, specialist care, or complex care services, our FAQ page provides the information you need. If you have additional questions, please don't hesitate to contact us.
We offer a wide range of care services, including home care, specialist care, and complex care. Our services are designed to meet the diverse needs of our service users with personalised, high-quality care.
You can schedule an assessment by calling our office, using our online assessment booking system, or visiting our office in person. Our friendly staff will assist you in finding a convenient time for your visit.
We offer 24 hour service care in the comfort of your home. We also offer extended hours and weekend appointments to accommodate your needs. Please check our website or contact us for specific details.
Our home care services include assistance with activities of daily living, post-operative care, chronic condition management, medication management, and more. Our skilled caregivers provide personalised care in the comfort of your home.
Home care is suitable for individuals who need assistance with personal care and/or healthcare but prefer to stay in their own homes. Our team can assess your needs and help determine if home care is the best option for you.
Yes, we strive to match you with a caregiver who meets your specific needs and preferences. You can discuss your requirements with our team, and we will do our best to accommodate your choices.
We offer a variety of specialist services, including Dementia Care,Diabetes Care,Multiple Sclerosis etc.. You can visit our services page for more information. Our specialists are experts in their fields and provide advanced care services tailored to your condition.
This refers to care needs that are more intricate than just help with personal care (bathing, dressing, etc.). It involves managing ongoing health conditions and may require specialised skills or equipment.
Complex care is suitable for those with chronic illnesses, multiple health conditions, or those recovering from serious medical events. Our team will evaluate your situation and determine if complex care is appropriate for you. Others will typically have these r complex care commissioned and funded by Continuing Healthcare (CHC). We can assist you with a referral to them for possible CHC support.
Our team works collaboratively with various healthcare providers, including primary care physicians, specialists, and support services, to ensure seamless and effective care coordination. We monitor your progress and adjust the care plan as needed.
We invite you to learn more about our services and how we can assist you in achieving better health.
Contact us today to schedule a consultation or visit our facilities.